Efficient and Reliable Global Shipping Solutions

At YoofibreShop, we are committed to fast, safe, and reliable worldwide delivery. Please review our shipping policy for timelines, costs, and essential delivery details.

1. Order Processing Times

Orders are processed within 3–5 business days after payment is confirmed.

• Processing is from Monday to Friday, excluding public holidays.
• Delays may occur during sales or high-demand periods.
• Orders placed after working hours are handled the next business day.

2. Estimated Delivery Times

• Domestic Shipping: 5–7 business days (where available).
• International Shipping: 10–25 business days depending on location and customs.

External factors like customs, weather, or carrier delays may affect transit time.

3. Shipping Fees

Shipping costs are calculated at checkout by weight, size, and destination. Free shipping may be offered during promotions.

• Free shipping eligibility appears at checkout.
• Express delivery is available for an additional fee.
• Shipping charges are non-refundable once an order ships.

4. Order Tracking

Once dispatched, a tracking number will be sent via email. Track your order anytime on our Track Your Order page.

5. Customs, Duties, and Taxes

For international deliveries, customs or local taxes may apply and are not included in shipping costs.

• Customers are responsible for paying applicable import fees.
• Refusal to pay may result in return or loss of the package.
• YoofibreShop is not liable for customs processing delays.

6. Lost, Stolen, or Damaged Packages

YoofibreShop is not responsible for packages lost or damaged in transit but will assist in carrier claims when possible.

• Check local offices if a package is marked delivered but not received.
• Report lost or stolen parcels directly to the shipping carrier.
• Contact us immediately if items arrive damaged for assistance.

7. Delivery Issues & Address Errors

Ensure your address is correct when ordering. YoofibreShop is not responsible for failed deliveries due to incorrect addresses.

• Address changes can only be made before shipment.
• Once shipped, we cannot modify the delivery address.

8. Returns Due to Failed Delivery

If an order is returned because of incorrect address or unpaid customs, you may choose:

• Reshipment: Pay an additional shipping fee for redelivery.
• Refund: Receive a refund minus the original shipping cost.

9. Contact Us

For any shipping inquiries or delivery issues, please visit our Contact Us page. Our support team is always ready to assist.